Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

During peak seasons or high order volume, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

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Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (if available)

Please note that delivery times are estimates and not guaranteed.

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Shipping Carriers

We ship orders using trusted carriers such as:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on your location and order size.

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Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

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Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Hoksey Native Seeds is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at:
📧 info@hokseynativeseeds.com
📞 641-594-3305

We will do our best to update your order before it ships.

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Lost or Delayed Packages

Hoksey Native Seeds is not responsible for delays caused by shipping carriers. However, if your package appears lost, please contact us and we will assist in filing a claim or locating your shipment.

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Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will work quickly to resolve the issue.

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Shipping Restrictions

At this time, we only ship within the United States.

Due to agricultural regulations, certain seed varieties may have restrictions depending on your state. If applicable, we will contact you regarding your order.

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Weather & Seasonal Considerations

Seeds are a natural product and may be affected by extreme temperatures during transit. We recommend tracking your shipment and bringing packages indoors promptly upon delivery.

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Contact Us

If you have any questions about your order or shipping, please contact us:

📧 info@hokseynativeseeds.com
📞 641-594-3305

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Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.