Overview

At Hoksey Native Seeds, we take pride in providing high-quality, responsibly sourced native seed products. Due to the nature of our products, all sales are considered final.

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No Returns or Exchanges

Because seeds are a perishable and natural product, we do not accept returns or exchanges once an order has been processed and shipped.

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Order Issues & Exceptions

We stand behind our products and customer experience. If there is an issue with your order, we will make it right.

Please contact us within 7 days of delivery if:

• You received the wrong item
• Your order arrived damaged
• There is a problem with fulfillment

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Photos (if applicable)

Once reviewed, we may offer:

• A replacement
• Store credit
• A refund (if applicable)

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Shipping Responsibility

Customers are responsible for providing accurate shipping information. Hoksey Native Seeds is not responsible for:

• Orders delivered to incorrect addresses provided at checkout
• Delays caused by carriers

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Germination & Growing Conditions Disclaimer

Seed performance depends on environmental conditions beyond our control, including:

• Soil quality
• Weather conditions
• Planting methods

Because of this, we do not guarantee germination results and cannot offer refunds based on growth outcomes.

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Contact Us

If you have any questions or concerns about your order, please reach out to our team:

📧 info@hokseynativeseeds.com
📞 641-594-3305

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Policy Updates

We reserve the right to update or modify this policy at any time. Changes will be reflected on this page.